These general conditions of sale apply between Vanessa Micky Schoelzke / L'Atelier de Micky, owner of the online sales site: www.atelierdemicky.com hereinafter referred to as "Atelier de Micky" and individuals wishing to perform a purchase on the site, hereinafter referred to as the "Customer". They have called "the parties" in these T & Cs. L'Atelier de Micky reserves the right to modify these general conditions of sale according to the evolution of the law and case law in force in France. Nevertheless the general conditions of sale will be those applied at the time of the order.
These general conditions of sale define the contractual relations between the parties and in particular the placing of the order, the payment, the confirmation of the order and the delivery.
The company L'Atelier de Micky 38, Chemin de la Boissière 28260 Sorel-Moussel FRANCE
Self-employed SIREN n °: 512 753 658
The Customer must provide a valid delivery address - in the event that the address provided would not have allowed the correct delivery of the order resulting in the return of the order, the reshipment of the package would be the charge of the Customer. The validation of the order implies unreserved acceptance of the particular conditions of sale specific to each of the products covered by the order (name, price, color, weight, quantity, particularity of the products). A sales contract exists between the parties once payment in full has reached the account of l'Atelier de Micky. Once payment has been received, the Customer will receive an order confirmation by email. If a product is no longer available for sale, L'Atelier de Micky undertakes to immediately notify the Customer by email, who will have the opportunity to request, within 7 days, the substitution of the product by another of its own. choice of equivalent price or to be refunded the amount of the price of the missing product. The Customer is solely responsible for the actual payment of the products purchased and the contact details provided for delivery.
For France and the countries of the European Union, the products will be sent by registered letter (for low volume products) or Colissimo France. The Customer will be delivered to the address registered at the time of the order. L'Atelier de Micky cannot be held responsible for any delivery problems, loss or damage to packages which are the responsibility of La Poste or ColiPoste. If you want insured shipping, please ask for it when ordering.
The client can pay via the following :
- french bank check
- Bank Transfer
- Paypal with or without Paypal account (Paypal credit card checkout)
If payment is made by check, the Customer must send payment to: L'Atelier de Micky - 38 Chemin de la Boissière 28260 Sorel-Moussel - France. Recipient of the check: Vanessa Schoelzke. Please indicate your invoice number when sending. Payment on delivery (cash on delivery) is not offered.
Prices are in EUROS.
Price of products is the one mentionned on the site. articles est celui mentionné sur le site.
Shipping price will be calculated before placing the order, according to weight and destination of the order.
For France, shipping costs start from 5.6€ for packages and 2.2€ for registrede letters. For the European Union, shipping cost start from 13€ for packages and 5€ for registered letters.
RIGHT of withdrawal In accordance with Article L 121-21 of the Consumer Code, the Customer has a period of fourteen (14) clear days from receipt of his order to exercise his right of withdrawal. If this right is used, the Customer must return, at his own expense, his purchase intact, in its original packaging, within fourteen (14) days of the date of withdrawal. The right of withdrawal can also not be exercised for damaged, opened, stained or damaged items. The return must be made by mail or tracked shipment; In the event of loss of the package, L'Atelier de Micky cannot be held responsible.
L'Atelier de Micky will reimburse the Customer no later than 30 days following the withdrawal date, by the same means of payment as that chosen when ordering (or any other method of reimbursement if this is specified in the return package. ). In accordance with article L 121-20-2 of the Consumer Code, the right of withdrawal cannot be exercised for any supply of goods made to the Customer's specifications or clearly personalized. Consequently, the Customer will not be able to exercise his right of withdrawal for any order for products made at the request of said Customer.
L'Atelier de Micky is not responsible for errors in information transmitted by the Customer when ordering. The products sold on the site www.atelierdemicky.com are presented with the greatest possible precision. L'Atelier de Micky cannot be held responsible for technical failures due to third parties liable to alter the quality of colors, texts, sounds, images and the conditions of accessibility to the site www.atelierdemicky.com L'Atelier de Micky makes every effort to facilitate Internet users' access to its online sales site, to secure the pages and information on its site, especially financial data. However, L'Atelier de Micky cannot be held responsible by its Customers and / or any Internet user who wishes to access its site for the risks associated with using and browsing the Internet and in particular viral attacks (virus, worm, trojan horse), phishing and any other form of external intrusion, possible fraud through the use of networks constituting the Internet.
L'Atelier de Micky takes all the necessary care to control the quality of its wools and silks, but cannot guarantee that the threads or fabrics are free from all defects. Due to the totally handmade nature of the dyes and weaves presented in the product catalog, L'Atelier de Micky cannot guarantee a perfect match of the colors, dimensions and quantities offered for sale. However, in the event of non-satisfaction of the product ordered by the Customer, particularly as regards the color, L'Atelier de Micky undertakes to exchange the products ordered against any other product offered on the site www.atelierdemicky.com for an amount equivalent to the value of the returned products. The request for an exchange must be made within seven (7) clear days of receipt of the order by the Customer. The Customer must return the products subject to the exchange at his own expense to the following address: L'Atelier de Micky 38, Chemin de la Boissière 28260 Sorel-Moussel, sent with tracking.
In the event that the amount of the exchange is greater than the amount of the initial order, the dispatch of the new order will be subject to payment of the remainder by the Customer.
L'Atelier de Micky cannot, under any circumstances, be held responsible for non-performance, poor performance, or delays in the performance of its contractual obligations, which may be due to the occurrence of:
- a case of force majeure recognized by French law or courts, ie one or more unforeseen, irresistible events beyond the control of Atelier de Micky;
- a fortuitous event; conventionally constitute fortuitous events, and this, without limitation, an interruption of energy supply, an interruption of the electricity or telecommunications network, a strike by EDF staff, the data center or the Parties to the contract, a government or legal restriction ...
In the event that force majeure, or fortuitous event, has a duration of more than 30 days, this contract may be terminated by the Customer, without prior notification and without compensation.
The website www.atelierdemicky.com site is the exclusive property of Vanessa Micky Schoelzke. Any total or partial use, copy, reproduction, publication, download, display, transmission or distribution of this site without the authorization of its owner is prohibited and will be considered as an infringement of the provisions of the French Code of Intellectual Property, subject to '' be expressly authorized by law.
L'Atelier de Micky will systematically confirm your order and then its dispatch by email. For any payment by check, the sending of the voucher summarizing the entire order signed manually by the Customer will be proof of the sales contract. For any payment by transfer, the validation of the payment by our bank will be proof of the sales contract.
These general conditions of sale apply for the whole of France as well as for the whole of the European Union to the extent that the specificities of the legislation in force in each of the member countries are respected. Any dispute arising between the Parties, within the framework of this contract, will, in the absence of an amicable agreement, come under the jurisdiction of the Commercial Court of the place of domicile of the defendant. French law will be applied.
In accordance with article 40 of law n ° 78-17 of January 6, 1978, you have the right to access, rectify and delete your personal data. We only use your data for the purpose of processing your orders, we do not sell or rent this information.
The management of customer data has been declared to the CNIL under number 1739690v0 of 05/02/2014